DJI Care provides you with professional and effective repair services.All DJI Care customers enjoy VIP prioritized repairs.
Märkus: Peab olema soetatud koos uue drooni/gimbali kaameraga. Kasutajainfo aluseks on DJI automaatse aktiveerimise andmed.
By purchasing DJI Care, you will receive a coverage amount equal to the market price of your aircraft for repair service within the validity period, providing you with totally worry free flight during this period.
*If market prices are different from the coverage amount of DJI Care, please refer to the coverage amount of DJI Care.
There is no limit to the number of times your aircraft can be repaired, provided the coverage amount is not exceeded.
There are no deductibles for DJI Care.Your aircraft will always be repaired for free as long as repair costs and aircraft conditions satisfy DJI Care coverage requirements.
If you are in the region in which you purchased your DJI Care, shipping costs will becovered by DJI and will not affect your DJI Care coverage.
DJI Care Refreshi FAQ: Link
There are no hidden charges for the replacement service. After you choose DJI Care Refresh, you will receive prioritized service. The cost of two way postage for customers within DJI Care Refresh service areas will be covered by DJI. In other areas, these costs and any associated customer’s duties are at the customer's expense. In all areas the custom fees are at the customer's expense. Each time the replacement service is requested, subject to your purchase region.
For DJI Care Refresh (Mavic Pro Platinum), the first time replacement fee is €109, the second time replacement fee is €169.
1) DJI Care Refresh can be cancelled upon return of the product purchased, according to DJI refund policies.
2) DJI Care Refresh cannot be cancelled without returning the product purchased.
3) DJI Care Refresh cannot be transferred after purchase.
Please do NOT send SD cards to DJI. DJI shall not be responsible for any damage or loss to the data or personal information stored or saved in your product.