Look for stores displaying Global Blue Tax Free Shopping signage in the window.
When paying for your purchases ask the shop staff for a Tax Free Form.
Tax Free Forms are available in two versions, one blue, one white.
Fill in all the required fields in block letters, using the Latin alphabet.
If you are a SHOP TAX FREE Card holder present your SHOP TAX FREE Card to the shop assistant.
Your personal details will be automatically filled out on the Tax Free Form.
Read more about the SHOP TAX FREE Card programme.
Remember: Incomplete Tax Free Form = No refund
At the airport please allow enough time for the refund process before your flight departs.
Before you check in for your flight, go to the Customs desk and present your completed Tax Free Form, passport, receipts and purchases to get a stamp* on your form.
Make sure the goods are unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
*For purchases made in Norway the export validation is to be obtained from the agents at Global Blue Offices.
Remember: No Customs Stamp = No Refund
Go to the Refund counter displaying a Global Blue logo.
Present your stamped, completed Tax Free Forms to receive the refund in cash or to credit card.
In a rush? Mail your stamped, completed Tax Free Forms using the Global Blue envelope and receive your refund on your credit card. Adding your e-mail address on the Tax Free Form enables quicker and more effective communication between You and Global Blue Customer Services.
Please be informed that a handling fee will be charged per Tax Free Form for cash refunds at some Refund Offices.
NB: The refund you receive is the VAT minus Global Blue’s service fee.
For standard and registered mail:
810 00 Bratislava
Prievozska 4D/Block E
821 09 Bratislava